FIDE imprint

in accordance with Section 5 of the German Teleservices Act (Telemediengesetz – TMG):

The Federation of the
European Deantal Industry – FIDE
Aachener Str. 1053-1055
D-50858 Köln

Represented by its representatives

  • Olaf Sauerbier (President)
  • Gianfranco Berrutti (Vice-President)
  • Kim Sørensen(Vice-President)

Secretary-General
Dr. Markus Heibach

Postal address and contact

FIDE
Aachener Strasse 1053-1055
50858 Cologne

Telephone: +49 (0)221-500 687 23
Email: info@fide-online.org

VAT no.: DE318831254

Controller in accordance with Section 55 of the German State Media Treaty (Medienstaatsvertrag – MStV):
Dr. Markus Heibach (Secretary-General)
c/o FIDE
Aachener Str. 1053, 50858 Cologne
Aachener Strasse 1053-1055
50858 Cologne

Telephone: +49 (0)221-500 687 23
Email: info@fide-online.org

The EU Commission provides an online arbitration platform:

https://ec.europa.eu/consumers/odr .

This platform is the first port of call for out-of-court settlements of disputes arising from online purchase or service agreements which involve consumers.

We are neither obligated nor willing to participate in any dispute settlement proceedings in front of a consumer arbitration service.